Most people that call at your home will be genuine, but sometimes someone may turn up unannounced, with the intention of tricking their way into your home.  If someone calls on you:

• LOCK - Keep your front and back doors locked, even when you are home.
• STOP - Before you answer, stop and think if you are expecting anyone.  Check that you have locked the back door and taken the key out.  Look through a spy hold or window to see who it is.
• CHAIN - If you decide to open the door, put the chain or door bar on first, if you have one.  Keep the bar or chain on while you are talking to the person on the doorstep.
• CHECK - Even if they have a pre-arranged appointment, check their identity card carefully.  Close the door while you do this.  If you are still unsure, look up a phone number in the phone book and ring to verify their identity.  Do not use a phone number on the identity card as this may be fake.

Bogus callers may be smartly dressed and claim to be from the council, police or utility companies.  They can also turn up as builders or gardeners and try to trick you into paying for unnecessary work.  You should never agree to having work done by someone who is just passing by.  If you think work needs to be done, get at least two quotes from other companies.  

If you think a bogus caller has called on you, report it to the police immediately.

Horsham District Council have a Handy Van scheme that can carry out small jobs for people over the age of 60, such as fixing a door chain or spy hole.  They can be contacted on 01403 22605.

The Warden's run a Nominated Neighbour Scheme that aims to combat Bogus Callers.  Please read about it here.

If you have any doubts, KEEP THEM OUT!